I took my mother's engagement ring there to be sized, as she gave it to me for my 50th birthday. After it was returned to me, the band split while I was wearing it. I felt it rubbing against my finger while I was at dinner and looked down to see a chunk of the band missing. I was horrified. Although the ring has a monetary value, it is a priceless family heirloom that I am privileged to own. They repaired it but it still looks unstable. They offered no refund and said they had never seen anything like it - not a comforting statement! My family has purchased many jewelry pieces there over the years. I understand mistakes happen but I don't think they found the issue as serious as I did. If I would have lost this ring my entire family would have been devastated, especially my mother who is 80 years old. Very disappointed!!!
Excellent custom work and repair. Great Shop!
Great local jeweler!
I had a bad experience. I asked to open my watch, because moisture get inside. I was told that better do not open, just move crown and put it under the heat. They promised it will take 2 days. After two days watch was not ready and after 7 days I have got my watch back. I was told that the watch is dry. As soon as I have got outside I saw the moisture appeared inside the watch. Couple days later I went to another store. Lady told me that crown is broken. $500 watch was destroyed.
I didn't notice it right away, but I haven't done anything with watch after I picked up fro Broer Freeman.
Very personable and knowledgeable staff that is quick with quality service. They even offer customized jewelry designs. This is the only place I trust to take high quality jewelry.
Broer Freeman Jewelers is a US Jewelry Store based in Toledo, Ohio. Broer Freeman Jewelers is located at 4328 Central Ave, Toledo, OH 43615, USA.
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