The staff is very rude and they didn't even had the decency to call me to let me notice if they're hiring or not.
I will never do business with Lids again. I will also most likely return the product at my expense out of principal.
I placed an order on Wednesday 17th, the shipping label was created the same day. Although the product was not shipped for 2 days afterwards. This would not be a problem except that I paid for 2-day shipping, expecting the product on Friday or Saturday. I will not receive the product till today Monday the 22nd. When I called for a partial refund for the shipping delay, I was informed that policy is that they only refund shipping charges if the shipping company is at fault.
Would rate lower if I could. Worker was on her phone. She wasn't even trying to be discrete that she was playing on Facebook. Wouldn't even acknowledge me when I approached her with a question.
They'll get one star from me.
So they're only get one star for being a dishonest company and they're scumbags for not having no integrity.
It was terrible. I went to return the hat because name was spelled wrong and they wouldn't fix the problem.
They were very nice and helpful and I was greeted as soon as I walk in..... I got what I needed and I will return again. Hopefully they machine to do embroidery is up and running
Lids is a US Clothing Store based in Toledo, Ohio. Lids is located at 5001 Monroe St, Toledo, OH 43623, USA.
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