The car was not done in 4 days as we were originally told, in fact, it's been 3 wks and he STILL doesn't have his car back! After 8 days he was told the car was done but had to pick it up from the dealership because they didn't have time to go get it before closing at 5pm. When he got there to pick up the "fixed" car it ran for 20 min and the new transmission went out again. He had to drive back to Chicago with his cousin and leave the car in OH for AAA to go get the next day and try to rebuild a transmission for a second time. After building out the transmission again, the company told us they were getting error codes and couldn't figure out what the codes meant-more delays. After two days of getting this response, they finally said they put the wrong type of cylinders in and had to order new ones. Once those were delivered the transmission was built, however once they test drove the car at higher speeds (50mph) the transmission would neutral out.
My boyfriend and I were traveling back to IL when his transmission went out ('11 Chevy Cruze). We found AAA on Yelp and decided to give it a shot. Everyone seemed friendly and willing to help. Unfortunately, because of the holidays, they were extremely backed up so we had to rent a car and were told to come back in 4 days to pick it up. Also mind you, this shop is not open on weekends.
Do not go here!! I repeat do not go here!! They not only do poor work they will use your vehicle as their personal vehicle. I left mywifes van here for a few days for them to fix another one of their many problems and they drove it for over 800 miles.
This was called AAA Transmisson but still the same place the Best Transmission website says since 1994. Do not let these guys work on your car! they rebuilt my 2005 mustang rear end and 11 months later after the 3 month warranty ran out I have to have it rebuilt again! I payed top dollar for poor workmanship!
I called just to get a quote on how much it would be to replace my catalytic converter and the guy who answered the phone was so nice! He took the time to look up information on my car and told me to bring my car by and they would check it for free. He really seemed as though he cared and that meant a lot!!!
I'm hoping by writing this review, AAA Transmission will see how dissatisfied their customer is and will step up to the plate. At this point, I would not recommend this company to a friend or acquaintance.
As of 1/20/2015 there has been no communication from the company and we are STILL waiting to hear what the status is. For $2,500 and the amount of time this has taken, I thought this company would work to rectify this issue and make our car a top priority--not the case.
Here begins the MAJOR issues:
Steer Clear!!!!! I just took my car in due to some shifting issues and was told the transmission was shot. and the Torque converter was broke. Quoted me $1600 to fix it. Took it to another shop and they replaced a $20 sensor and it has been fine ever since.
Best Transmission And Auto Repair is a US Car Repair based in Toledo, Ohio. Best Transmission And Auto Repair is located at 5250 Airport Hwy, Toledo, OH 43615, USA.
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