I have had them come out a few times and each time they did an excellent job. The last time they were amazing. I had a terrible experience with another company and Roto Rooter was to the rescue. They did a great job and in no time everything was back up and running perfectly. The plumber kept me completely informed on what needed to be done, the order of priority, and the cost. The price was reasonable and the guarantees on the work is a relief. That last company refused to come back out or refund me. I will never call another plumbing company.
Good Customer Service and Price was reasonable. I will defiantly stay with this company!
Horrible experience. No communication. Technician left in the middle of job that he started, letting water leak from bathroom down to living room. When finally contacted by the tech who walked off the job, he stated his boss told him to begin another job. When I contacted the office, they said no one was available until Monday, mind you this took place on Friday at 2pm. When I questioned why no one was available and their website advertises 24 hour service, the representative hung up on me. When I called back she hung up on me again stating that there is nothing they can do. Do yourself a favor and never use this company ever!
Labor is $148/hr and their clock starts ticking when they leave their office!! Thank you very much and please tell the whole Toledo to stop using them. We don't need such bad apples to serve us!!
Great Service, They were here quick and showed me how to prevent future problems!
Roto Rooter is a US Plumber based in Toledo, Ohio. Roto Rooter is located at 5278 Telegraph Rd, Toledo, Oh 43612, Toledo, OH 43612, USA.
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